Privacy Policy

Benova Healthcare (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or submit a contact form.

Data Controller

The Data Controller is Benova Healthcare, Fingal Bay Business Park, Unit 2D, K32WC52, Balbriggan, County Dublin, Ireland. You can contact us at info@benovahealthcare.com regarding any privacy-related matters.

Data We Collect

We only collect personal information that you voluntarily provide through our contact form. This may include your name, email address, company (if provided), the content of your message, and any other information you choose to include.

Legal Basis

The processing of your personal data is based on Article 6(1)(f) GDPR (our legitimate interest in managing business communication) and, if your inquiry relates to the potential conclusion of a contract, Article 6(1)(b) GDPR (pre-contractual communication).

Purpose of Processing

We process your personal data in order to respond to your inquiries, provide information about our services, and maintain a record of our communication. We do not use your data for marketing purposes unless explicitly agreed. We do not carry out automated decision-making or profiling.

Storage and Retention

We store contact form submissions only for as long as necessary to fulfill the purposes for which they were collected or as required by law. Typically, this is between 6 and 24 months unless ongoing communication requires a longer retention.

Data Sharing

We do not sell or share your data with third parties for marketing. However, we use service providers essential for operating our website and managing form submissions. These include Webflow, Inc. as our hosting and CMS provider, and email service providers used to receive your messages. These providers may process data within or outside the European Economic Area under GDPR-compliant agreements.

International Transfers

If your data is transferred outside the EEA through our service providers, such transfers occur under appropriate GDPR safeguards, such as Standard Contractual Clauses or adequacy decisions.

Your Rights

Under the GDPR, you have the right to access your data, correct inaccuracies, request deletion, restrict processing, object to processing, and request data portability. To exercise any of these rights, contact us at info@benovahealthcare.com. You also have the right to lodge a complaint with the Irish Data Protection Commission.

Cookies

Our website does not use analytics or tracking cookies unless explicitly stated. Webflow may place necessary functional cookies to ensure the website operates correctly, for example for form submission or security. We do not use advertising or marketing cookies.

Security

We apply technical and organizational measures to protect your personal data, including secure hosting environments, encrypted transfer via HTTPS, and limited access to authorized personnel. While no method of transmission is completely secure, we follow industry standards to safeguard your information.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be published on this page.

Contact

For any questions about this Privacy Policy or your data, you may contact us at info@benovahealthcare.com.